Client Requirements

Our client owns a mid-sized healthcare clinic in the Netherlands and they wanted a mobile app to simplify most of their operations. They expected the app to be responsive, quick, and user-friendly so it could be easily used by patients, staff, and other users. We were also asked to automate the scheduling and billing facility so people could effortlessly take online appointments.

Since the app would be used by a vast number of users, having a simple and easy-to-use UI/UX design was imperative for user convenience. Our client wanted the telehealth app to comply with all necessary regulations for seamless and secure performance. Being a leading mobile app development company, we ensured to prioritize our client's requirements.

Challenge

Every successful project puts forward many challenges that need to be addressed with proper diligence. The same was true for this telehealth Mobile app that required great efforts and investment. One of the major challenges was to comply with all data security and healthcare regulations to save our clients from any legal issue. This needed a lot of research and backend work.

Another big task was to create a multi-currency payment gateway for international patients who would take online appointments. We also had to create a database feature that acted as a repository for patient details. Other challenges came in the form of adding features like online consultation, billing, invoicing, etc. as these required the use of innovative technologies.

One last challenge was the patient report delivery. We had to keep it safe and secure. Our team worked tremendously hard to introduce encrypted chats, which were only accessible to patients and doctors.

Primary Challenges Of The Project Included
  • Ensuring high-quality video and audio support for online consultation
  • Online appointment scheduling
  • Creating a high markup code to handle large data and information
  • Introducing data security measures for complete protection and confidentiality
  • Adding an in-built medicine store and delivery service

Solution

Our teams left no stone unturned in finding the most appropriate solutions to these challenges. The R&D team first created a work plan after conducting thorough research and competitor analysis. Our developers employed JavaScript and HTML to write seamless codes for the app. The design team also shortlisted ideal app designs for the client to choose.

We harnessed the strength of artificial intelligence to create Chatbots for quick customer support and automated billing. Investing in AI and ML helped us meet our project goals. Delivering this telehealth Mobile app enhanced our learning and portfolio. This project was a huge success for our team.

Key Features
  • EHR (Electronic Health Records) Integration: Making processes easier for the staff, the EHR integration played a significant role in providing accuracy and quick work completion.
  • Secure Payment Gateways: We ensured the mobile app was totally secure for making online payments. So, our team developed and integrated encrypted payment options for people to pay their hospital bills online.
  • Patient Care: From sending reports to monitoring patients, the patient care feature provided real-time updates of patients’ health to the undersigned doctors and nurses.

Result

Our team at ManekTech gave their 100% to make this project a big success. We enjoyed working on this challenging task, and our efforts were highly appreciated by our client. Their staff found the app easy to navigate and convenient. We efficiently added all features that our client wanted in the app.

Our coders created a clean code that made the development process a lot easier. We also installed post-delivery updates to keep the app responsive. Finally, the Telehealth Mobile App helped the healthcare institute automate their tasks, reducing work burden on most of the staff members.

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